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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Enable CLI tracking
C) Add the Client CLI information to the Incoming Call Route.
D) Add the CLI information to the Account Code.

2. A new customer reported an issue on their site in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones.

Based on the System Monitor traces shown in the exhibit, what is the problem?

A) You need to buy additional licenses.
B) 20 packets missed means too many packets lost. IP Office stops the call proceeding.
C) All cards may not be seated correctly.
D) Embedded Voicemail is not running properly.

3. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

A) The license is the wrong license for the SD Card installed in the IP Office.
B) The license requires a second temporary license be loaded to allow this license to be valid.
C) This is a temporary upgrade license.
D) The license is not needed on the installed release of the software.

4. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A) H.450
B) QSIG-A
C) QSIG-B
D) IP Office SCN

5. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) Backup Server IP Address configured on IP Office
B) License for the secondary VoiceMail Pro Server
C) Primary Server IP Address configured on the secondary server
D) Secondary VoiceMail Pr Server installed on the network

Solutions: