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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Configuration & Administration | 30% | - Trunk groups, signaling, and call routing - Media gateways and circuit packs - SAT commands and system parameters - IP endpoints, DCP, and SIP devices |
| Topic 2: Features, Protocols & Interoperability | 15% | - Integration with Session Manager and third-party systems - Shuffling, hairpinning, and media management - Encryption and security settings - SIP, H.323, and DCP protocols |
| Topic 3: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - System Platform and WebLM licensing - Survivable remote and duplex configurations - Software installation and upgrade procedures - Server platforms and templates |
| Topic 4: Maintenance, Monitoring & Troubleshooting | 10% | - Backup and restore procedures - Alarm monitoring and logging - Common fault isolation and resolution - Gateway and endpoint troubleshooting |
| Topic 5: CM Messaging Integration & Configuration | 20% | - Mailbox and user provisioning - Voice mail features and call coverage - Integration with Communication Manager - CM Messaging server installation |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. Which statement describes how the communication message application is enabled the first time after the installation?
A) Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
B) Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
C) Communication manager messaging is enabled by default after the installation.
D) Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
2. What two pieces of information does the product licensing and delivery system (PLDS) required to be entered for a license file to be generated? (Choose two)
A) License activation code
B) Platform type
C) Serial number
D) MAC address
3. A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)
A) IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
B) The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
C) A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.
D) Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
4. Which Ethernet port on S8800 server is connected to the customer network?
A) ETH0
B) ETH3
C) ETH1
D) ETH2
5. Which statement describes the action to assure the system platform was installed correctly?
A) After connecting the server using PuTTY and logging in as root, verify there are no errors when running the xm list command.
B) From the system management console browser, verify domain-0 and cdom are running
C) Immediately after the installation, verify the DVD is ejected from the drive and that the server reboots.
D) From the laptop connected to the network, ping the dom0 IP address and verify a successful response.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,D | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: A |



