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Salesforce Certified Business Analyst Sample Questions:

1. Northern Trail Outfitters launched a new feature on its Experience Cloud site to allow customers to compare features of similar products ahead of the major promotional event of the year. The user acceptance testing (UAT) passed successfully; however, many customers complained of issues when accessing the site.
What did the business analyst overlook before recommending that the release go live?

A) The AT should have been performed with enough time to resolve bugs in the new feature,
B) The UAT should have been performed by customers who are familiar with the products.
C) The UAT should have been performed with both peak load and average load simulation.

2. What is used to declaratively move metadata from one environment to another?

A) Data Loader
B) Ant Migration
C) Change Sets
D) Import Wizard

3. Universal Containers is working with a business analyst (BA) to develop a solution to help the marketing department manage lead in Sales Cloud. The current solution meets the requirements, but the marketing team tells the BA they feel it is incomplete.
What is important for the BA to consider when responding to the team's feedback?

A) Acceptance criteria
B) Intent of both parties
C) Product limitation

4. The business analyst (BA) at Universal Containers is preparing for user acceptance testing (UAT) for an Experience Cloud implementation.
Which people should participate in UAT?

A) BA, project manager, key stakeholders
B) BA, business users, key stakeholders
C) Business users, project manager, key stakeholders

5. Northern Tail Outfitters has fixed a business analyst (BA to help revamp the order management process.
During the backlog regiment session, the BA discovers the few user satires are no longer needed.
What should the BA do next?

A) Review these user stones in the backlog at the next sprint retrospective.
B) Cancel these user stones and remove them from the backlog.
C) Move these user stones to the button of the backlog.

Solutions: