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For more info about Commerce Cloud Business User
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SAP C-C4H320-02 Exam Description:
The "SAP Certified Application Associate – SAP Commerce Cloud Business User" certification exam validates that the candidate possesses the fundamental and core knowledge required of an SAP Commerce Cloud Business Analyst. This certification proves that the candidate has an overall understanding and skills to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification. Attention: This course is based on the training material and the SAP Commerce Cloud 2005 documentation (at: https://help.sap.com/viewer/product/SAP_COMMERCE_CLOUD). To access this site, you must be an SAP customer or partner.
SAP C-C4H320-02 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Essential Foundations | 21–30% | - Workflow Management - Backoffice Administration - Cron Jobs and Scheduling - ImpEx Import/Export - Validation Framework |
| Topic 2: Commerce | 21–30% | - Pricing and Tax Calculation - B2C and B2B Commerce Features - Adaptive Search - Shopping Cart and Checkout - Search and Navigation - Promotions and Coupons |
| Topic 3: Product Content Management | 11–20% | - Product Modeling and Variants - Categorization and Classification - Media Management - Catalog Structure and Management |
| Topic 4: Web Content Management | 11–20% | - Personalization Module - Composable Storefront (Spartacus) - CMS2 Data Model - SmartEdit Interface |
| Topic 5: Integrations | <=10% | - Integration Extension Pack - External System Connectivity - Internal Integration Tools |
| Topic 6: Order Management and Customer Support | <=10% | - Order Management Services - Assisted Service Mode (ASM) - Customer Support Cockpit - Basic Order Management |
