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EMC E20-918 real answers - IT-as-a-Service Expert Exam for Cloud Architects

E20-918
  • Exam Code: E20-918
  • Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
  • Updated: Aug 11, 2026
  • Q & A: 98 Questions and Answers
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EMC E20-918 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Governance- Compliance and governance
  • 1. Audit and compliance monitoring
    • 2. Policy enforcement in cloud
      - Cloud security fundamentals
      • 1. Identity and access management
        • 2. Data protection strategies
          Topic 2: Cloud Infrastructure Design- Compute and storage design
          • 1. Resource pooling and allocation
            • 2. Scalability and elasticity planning
              - Network design in cloud
              • 1. Secure connectivity and segmentation
                • 2. Virtual networking concepts
                  Topic 3: Cloud Operations and Optimization- Cost optimization
                  • 1. Capacity planning
                    • 2. Cost allocation and chargeback models
                      - Monitoring and performance management
                      • 1. Resource utilization tracking
                        • 2. Performance tuning strategies
                          Topic 4: Cloud Computing Fundamentals- Cloud service models
                          • 1. IT-as-a-Service principles
                            • 2. IaaS, PaaS, SaaS concepts
                              - Cloud architecture concepts
                              • 1. Multi-tenant architecture design
                                • 2. Virtualization and abstraction layers
                                  Topic 5: Service Orchestration and Automation- Service lifecycle management
                                  • 1. Provisioning and de-provisioning
                                    • 2. Service catalog management
                                      - Cloud automation tools
                                      • 1. Workflow orchestration
                                        • 2. Infrastructure as Code concepts

                                          EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

                                          1. In an effort to grow market share, a financial company has decided to expand their portfolio of web-based services to residential and mobile users. To improve adoption of these services, the software development team was given the requirement to encrypt data in flight without requiring a software footprint on the client.
                                          Which capability best meets their in-flight encryption requirement?

                                          A) Cipher-text
                                          B) SSL VPN
                                          C) IPSEC
                                          D) PGP


                                          2. Refer to Scenario 3.
                                          "A US company has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
                                          The web services have a dependency on a database resource in the private cloud. The web services are deployed through a service catalog as a standardized service offering, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud.
                                          The web services collect highly regulated personal health information about consumers who are located around the world."
                                          In your analysis, you find that a different hypervisor is being used by the public cloud provider.
                                          As the enterprise elastically provisions resources, what is a possible solution if the hypervisors are different?

                                          A) Recalibrate the current service template and deploy it in the public cloud.
                                          B) Shut down services before migrating to the public cloud.
                                          C) Create a different service template to deploy in the public cloud.
                                          D) Use a second service catalog to deploy the current service template in the public cloud.


                                          3. Refer to Scenario 3.
                                          A US company has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
                                          The web services have a dependency on a database resource in the private cloud. The web services are deployed through a service catalog as a standardized service offering, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud.
                                          The web services collect highly regulated personal health information about consumers who are
                                          located around the world.
                                          Which solution would you recommend to best support the web service high availability and minimize service network latency for the consumer?

                                          A) Implement a Layer 7 firewall within the public cloud to filter out unnecessary traffic.
                                          B) Implement a global load balancing service as a front-end for the web services.
                                          C) Use a content delivery network to distribute static web content.
                                          D) Implement a QoS policy that provides a higher priority to http traffic.


                                          4. In addition to the service template, what other information do you need to create a service offering?

                                          A) Policies, rules, and orchestration
                                          B) Rules, constraints, and orchestration
                                          C) Rules, constraints, and limits
                                          D) Policies, constraints, and rules


                                          5. A health care applications software company has been growing rapidly by acquiring several similar companies, which are based in other states.
                                          IT is now struggling to provide services for developing, testing and supporting multiple application teams. For each application, customer support must frequently handle sensitive electronic medical records data that is subject to Federal compliance. No formal standards or policies have been established across application teams relative to sensitive data.
                                          With the goal of ITaaS transformation, senior management seeks to establish IT governance. What would you recommend for a governance model, and why?

                                          A) Centralized, since security and compliance concerns are relatively homogeneous across the enterprise
                                          B) Distributed by geography, since it enables localized control and lock down of sensitive data
                                          C) Hybrid, since it is the best approach during rapid growth by acquisition
                                          D) Federated by application, since it ensures autonomy for each application team and promotes customer satisfaction


                                          Solutions:

                                          Question # 1
                                          Answer: B
                                          Question # 2
                                          Answer: C
                                          Question # 3
                                          Answer: B
                                          Question # 4
                                          Answer: D
                                          Question # 5
                                          Answer: A

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