Who should take the MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

The MB-901 Exam certification is an internationally-recognized certification which help to have validation for those professionals who should have general knowledge or relevant working experience in an Information Technology (IT) environment. Candidates should also have a basic understanding of business scenarios and experience in addressing business, legal, and security requirements for IT projects.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

Career Prospects

The candidates who pass the Microsoft MB-901 exam will be awarded the Microsoft Certified: Dynamics 365 Fundamentals certification. With this certificate, the professionals can take up the job roles, such as a Microsoft Dynamics Consultant, a Microsoft 365 Collaboration Consultant, an Administrative Assistant, an IT Technician, a Project Consultant, a Solution Consultant: Dynamics 365 CRM, a Lead Service Desk Specialist, a Technical Analyst, a Programmer Analyst, and an Enterprise Solutions Manager. The salary potential for these positions is an average of $68,500 per annum. Some specialists may earn more but it depends on their experience level and the recruiting organization.

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration with third-party apps
• Integration across Microsoft products
• Custom integrations in Dynamics 365
• Integration across Dynamics 365 apps

Describe Dynamics 365 cloud security

• Authentication
• Data ownership
• Industry standard certifications (GDPR, etc)
• SSO
• Data loss protection (DLP)
• Encryption
• Data center access

Understand the benefits of role based security

• App role-based security

• PaaS

• Life Cycle Services (LCS)

• Streamlined user experience

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Leveraging security roles

• Azure features used by Dynamics 365

Understand the use of Power Platform in Dynamics 365

• Common Data Service
• Power BI
• Power Apps
• AI Builder
• Power Automate

Understand the benefits of the Common Data Model

• Analytics
• Consistency
• Interoperability
• Extensibility

Identify Dynamics 365 reporting capabilities

• Extensible reporting
• Role-based reporting
• Built in reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Sales insights
• Fraud protection
• Customer service insights
• Virtual agents
• Relationship insights
• Customer insights

Leverage mixed reality

• Remote assist
• Layouts
• Guides

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Dynamics 365 sales automation
• Contact management
• Customer requests and follow up
• LinkedIn Sales Navigator
• Pipeline management

Understand the capabilities of Dynamics 365 Marketing

• Segmentation
• Surveys
• Customer journey
• Lead generation and qualifications
• Landing pages
• Event management
• Dynamics 365 for marketing

Understand the capabilities of Dynamics 365 Field Service

• Service resource scheduling
• Resource Scheduling Optimization (RSO)
• Proactive customer service
• Field Service Mobile
• Connected Field Service

Understand the capabilities of Dynamics 365 Customer Service

• Account management
• Case life cycle
• Omni channel service
• Knowledge articles

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Project accounting
• Accounts Receivable
• Budgeting
• Real time cash flow visibility
• Enterprise asset management
• End to end business processes
• Accounts Payable
• General Ledger
• Global attributes

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Employee development
• Personnel management
• Benefits management
• Employee self-service

Understand the capabilities of Dynamics 365 Business Central

• Budgeting
• When to use Business Central vs other Dynamics 365 products
• Project management
• Finance
• Supply chain
• Sales and service

Understand the capabilities of Dynamics 365 Supply Chain Management

• Project accounting
• Manufacturing
• Master planning
• Warehouse management
• Procurement and sourcing
• Product information
• Modernize operations

Understand the capabilities of Dynamics 365 Retail

• Mobile commerce
• Retail capability
• Channel Management
• Point of Sale (POS)

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Microsoft MB-901 Exam Syllabus Topics: