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WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Group Development | ~17% | - Group formation and stages
|
| Teams and Team Building | ~17% | - Team types and effectiveness
|
| Organizational Culture | ~17% | - Culture definition and components
|
| Behavioral Influences | ~17% | - Individual behavior drivers
|
| Leadership | ~17% | - Leadership theories and styles
|
| Performance Evaluation | ~17% | - Evaluation systems and methods
|
WGU Organizational Behavior (GTO1, C715) Sample Questions:
Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
- A. Compromise and superordinate goals
- B. Satisfying goals and smoothing
- C. Confrontation and smoothing
- D. Smoothing and confrontation
Correct Answer: A 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
What is a purpose of employee evaluations?
- A. To assist management in making human resource decisions
- B. To measure the psychological symptoms of organizational dysfunctionality
- C. To serve as a screening device for hiring new employees
- D. To educate employees on the personalities of supervisors and help them adjust to management styles
Correct Answer: A 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?
- A. Rearrange roles within the team by adding members
- B. Appoint an assistant team leader to track the struggles and report back
- C. Research the problem and impose a solution
- D. Ask questions and help team members talk through the problem
Correct Answer: D 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?
- A. X and Y hierarchy
- B. Two factor theory
- C. Bigelow's three factor theory
- D. Maslow's hierarchy of needs
Correct Answer: D 🗳️
Explanation: Only visible for Dumpexams members. You can sign-up / login (it's free).
Which team type takes on many responsibilities of their former supervisors?
- A. Cross-functional team
- B. Self-managed work team
- C. Problem-solving team
- D. Virtual team
Correct Answer: B 🗳️
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