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Avaya 3171T Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Avaya Team Engagement Solutions Overview	20%	- Introduction to Avaya Team Engagement Solutions - Avaya portfolio and product offerings - Benefits and business value
Topic 2: Contact Center Solutions	20%	- Routing, queuing, and call handling - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview
Topic 3: Solution Selling and Customer Engagement	10%	- Solution recommendation and positioning - Value proposition and ROI analysis - Customer requirement analysis
Topic 4: Deployment and Management	25%	- Security, compliance, and troubleshooting - Solution design and sizing - Administration, maintenance, and licensing - Virtualization and survivability
Topic 5: Unified Communications and Collaboration (UC&C)	25%	- Collaboration tools and endpoints - UC&C architecture and components - Integration with third-party applications - Avaya Equinox and Aura solutions

Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:

1. Existing customers may be using old licenses including Standard Edition, Enterprise Edition, Foundation Suite, Mobility, Collaboration, analog, Basic IPT and Enhanced IPT Which types of licenses can or cannot be mixed on the same Communication Manager instance?

A) Core and Power with Foundation Mobility and Collaboration suites and Standard and Enterprise can be mixed
B) Core and Power suite licenses and analog but not basic and enhanced IPT licenses can b
C) Core and power with Foundation mobility and collaboration suites can
D) Core and power suite licenses cannot be mixed with other license types
E) Core and power cannot mixed.

2. With the Avaya Aura (R8 version 2 Suite License offering Power license, which messaging entitlement is included?

A) Communication Manager Messaging, and Avaya Aura Messaging Enhanced (Mainstream) Messaging, but no OfficeLinks Messaging
B) Communication Manager Messaging, but no Avaya Aura Messaging
C) Communication Manager Messaging, but no Avaya Aura Messaging
D) Messaging is not included with the Power license
E) Avaya Aura Messaging Enhanced (Mainstream), and OfficeLinks Mainstream

3. Avaya IXTM Messaging uses several virtual or physical Application Servers Match the four servers listed with their description

4. For an Avaya Equinox Solution, which two components are required? (Choose two)

A) Avaya Equinox Media Server
B) Avaya Streaming and Recording Manager
C) Avaya Equinox Streaming Nodes
D) Avaya Equinox Management Server
E) Avaya Equinox H.323 Edge Server

5. With the R8.1 version of the Avaya device Adapter we added some additional features.
Match the features below with their description.