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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Where would the PIN of the BlackBerry 10 (BB10) handheld be obtained?

A) Options > About > General
B) Settings > About > Hardware
C) Settings > About > General
D) Settings > Advanced > About > Hardware

2. What has to be done to bring over an application from a BlackBerry OS (BBOS) smartphone to a BlackBerry 10 (BB10} smartphone?

A) The same BBID needs to be used to install the application.
B) Search the application using BlackBerry World from the BlackBerry 10 (BB10) smartphone and install it.
C) The application can be installed using a SD card containing the BBOS application.
D) Such applications can only be pushed from the server.

3. n the event of loss, what can be used to find a device?

A) Enable BlackBerry Device Services
B) Enable Airplane mode
C) Enable BB Protect
D) Enable Location Services

4. When switching from a BlackBerry 7 (BB7) to a BlackBerry 10 (BB10) Smartphone, how can information be backed up so it can be restored to the new device without connecting to a PC?

A) With an SD Card inserted, on the BlackBerry Smartphone running OS 7, go to Setup > Device Switch > Using a Media Card > Save data.
B) Migrate the user account from BlackBerry Enterprise Server to Blackberry Device service (BDS), and the user's data will automatically be transferred.
C) In BlackBerry Protect, register both devices, and the information will automatically be backed up and restored.
D) Pair the two devices using Bluetooth, go to Setup > Device Switch > Transfer via Bluetooth.

5. A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?

A) Work Space Password
B) Corporate Password
C) BlackBerry ID Password
D) BlackBerry Device Password

Solutions: