About SAP C_C4H520_02 Exam guide

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SAP C_C4H520_02 Exam Description:

The "SAP Certified Application Associate SAP Field Service Management 2005" certification exam validates that the candidate possesses the fundamental and core knowledge required of the application consultant profile. This certification proves that the candidate has an overall understanding and functional configuration skills to participate as a member of an SAP Field Service Management project team in a mentored role. This certification exam is recommended as an entry level qualification.

SAP C_C4H520_02 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain all the components of Master Data Managment Master Data Management Business rules and permission settings
Topic 2	Know the advantages of using business rules Explain the features of Smartforms module and locate create templates
Topic 3	Outline the features of Workforce Managment and know how to create and assign a service call Execute and close a service call
Topic 4	Know the basic features of administartion modules and where to access company settings Explain where to find analytic reports on SAP FSM and how effectively use them for reporting purposes
Topic 5	Administration: Permissions and Configurations Smartforms Workforce management Analytics and Reports
Topic 6	Explain the entire end to end execution steps starting from consumer self-service Mobile SAP Field Service Management application

Reference: https://training.sap.com/certification/c_c4h520_02-sap-certified-application-associate---sap-field-service-management-2005-g/

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