Guide (New 2022) Actual Pegasystems PEGAPCLSA85V1 Exam Questions
PEGAPCLSA85V1 Exam Dumps Pass with Updated 2022 Certified Exam Questions
NEW QUESTION 33
A case can be withdrawn using a local action. You want to restrict the ability to withdraw a case to the user who created the case or any work group manager of the user. Select three rule types used in combination to achieve this functionality. (choose three)
- A. Privilege
- B. Access Deny
- C. Access Control Policy
- D. Access When
- E. Access of Role to Object
Answer: A,B,E
NEW QUESTION 34
You are designing an accessible Pega application for French and English-language users who require assistive technologies.
The application must be able to run from desktop, tablet, and mobile phone browsers.
Also, several screens require the ability to save changes and refresh the screen.
- A. Create a new autogenerated button control and alter its caption to support a shortcut key.
- B. Create a new custom text label control set as required and uses relative widths.
- C. Create a new custom burton control that uses an image and uses a fixed width.
- D. Create a new autogenerated link control with a shortcut key and limit its obsolute width.
Answer: A
NEW QUESTION 35
BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)
- A. Customer Decision Hub
- B. Robotic Process Automation
- C. Pega Marketing
- D. Pega Customer Service
Answer: A,C
NEW QUESTION 36
In order to produce a complete view of a customer, a customer service(CS) application requires reference data from multiple external systems. The customer data resides on a customerinfo page in a parent case type. The data on the CustomerInfo Page is also used by some of its subcases. Sometimes, the connectors that populate the data page are slow.
Which two of the following approaches for handling the required reference data from the external systems uses the least system resources? (Choose Two.)
- A. Use Case Designer data propagation to copy the data to the subcases to populate the page contents.
- B. Use the system of Record (SOR) data access pattern to populate the page contents.
- C. Use the Snapshot data access pattern to populate the page contents.
- D. Use the Load-DataPage method to initiate the population of the page contents.
Answer: A,C
NEW QUESTION 37
In the Answer Area, drag each use case on the left to the appropriate locking strategy on the right.
Answer:
Explanation:
NEW QUESTION 38
What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose
- A. The ruleset can be added to the ruleset stack for multiple applications.
- B. The case type might be converted to a component application in the future.
- C. Case-specific rulesets make it easier to rebase ruleset versions.
- D. Each branch ruleset can be associated to case-specific user stories.
Answer: A,B
NEW QUESTION 39
Select the recommended option for extending the data model provided by a pega industry framework.
- A. Redefine the data model.
- B. Hide the data model with a custom data model.
- C. Hide the data model with an Enterprise service Bus (ESB) dictated data model.
- D. Specialize the data model as little as possible.
Answer: D
NEW QUESTION 40
Client XYZ Corp implemented Pega Customer Service.
A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?
- A. Use SQL connectors to update the data.
- B. Use Robotic Desktop Automation.
- C. Use Robotic Process Automation.
- D. Use SOAP/REST services to update the information.
Answer: C
NEW QUESTION 41
You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?
- A. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.
- B. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
- C. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
- D. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
Answer: B
NEW QUESTION 42
How do you begin your research to diagnose the cause of the reported performance issue?
- A. Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.
- B. Observe the cluster and node status on the Enterprise Health Console.
- C. Review guardrail warnings in the development environment to determine if any rules with warnings moved to production.
- D. Look at the performance profile and DB Trace out put from each node.
Answer: B
Explanation:
Explanation
Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon. The application is almost completely unresponsive for some users shortly after
3:00 P.M. Other users do not experience this problem
until later in the day.
You do not have access to the Production environment, but you do have access to AES. The production environment has three nodes and a load balancer.
You need to resolve this issue because a new division of the organization will start using the application next month.
NEW QUESTION 43
MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
- A. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
- B. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day
- C. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.
- D. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.
Answer: A
NEW QUESTION 44
BigCo receives complaints from existing customers and new prospects that BiyCo repi irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)
- A. Customer Decision Hub
- B. Robotic Process Automation
- C. Pega Marketing
- D. Pega Customer Service
Answer: A,C
NEW QUESTION 45
You isolated the problem to node ! of the cluster. Y see node 1 goes down shortly after 3:00 P.M. every day with an out-of-memory error.
What is the likely cause of the out of-memory error?
- A. At 3:00 P.M., a robotic process automation runs every day. The mapping of results to each case type horn the automation is CPU intensive.
- B. At 3:00 P.M., a job scheduler is mistakenly configured to run on a single Web Tier node that pulls an increasingly large number of records onto a clipboard page each day.
- C. At 3:00 P.M., managers view multiple reports displaying open assignments and cases so they can plan work for the following day.
- D. At 3:00 P.M., a shift change occurs and several users login and display the" work list and dashboard.
Answer: C
Explanation:
Explanation
Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon- The application is almost completely unresponsive for some users shortly after
3:00 P.M. Other users do not experience this problem until later in the day.
You do not have access to the Production environment, but you do have access to AES. The production environment has three nodes and a load balancer.
You need to resolve this issue because a new division of the organization will start using the application next month.
NEW QUESTION 46
In the answer area, select the configuration for back-to=back processing on the follow action form so that getnextwork processing does not occur.
- A. If not found, look for assignment in flows on the parent case
- B. For each also consider assignments in workbaskets
- C. Look for the assignment to perform.
- D. If not found, look for other assignment in flows on this case
Answer: C
NEW QUESTION 47
A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
- A. Adjust the case urgency when the assignment is created.
- B. Manually step past the waiting point prior to the designated time.
- C. Present a custom UI form to the user while waiting to expire.
- D. Automatically bypass locking when the assignment is created.
Answer: B,D
NEW QUESTION 48
An application contains cases which transition though different statuses throughout their life cycle which typ.ca, months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12 month period.
- A. Configure a Declare index to record case data to a separate table.
- B. Configure an activity to generate the data in the clipboard and report using a custom section.
- C. Configure a summary report that leverages sub reports for each month.
- D. Configure an agent to record monthly case status in a separate table and report on that table.
Answer: D
NEW QUESTION 49
Using the information shown in the case structure below, which option is always true?
- A. Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.
- B. The Weather case can be instantiated without a parent Event Booking case.
- C. The Parking class must inherit from the Event Booking class.
- D. Resolution of the Event Booking case requires the Parking case to be resolved.
Answer: D
NEW QUESTION 50
BigCo is planning an update to JVM settings on all production nodes at the of the month. The production application supports high availability.
To ensure that users can continue working without distribution while the JVM changes are in process, select and move all of the following tasks to the Task List Order column arrange then correct order.
Answer:
Explanation:
Explanation
D,B,C,A,E
NEW QUESTION 51
Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:0 P.M. and 4:00 P.M. All attempts to reproduce the problem in the Development, QA, and Staging environments have (ailed.
Which two techniques help you troubleshoot the problem? (Choose Two)
- A. Review a Production Tracer Log using SMA-
- B. Review Performance Alerts and Exceptions in PDC
- C. Review Performance Alerts and Exceptions in AES.
- D. Review Alerts and Exceptions using PLA.
Answer: B,D
NEW QUESTION 52
Which three approaches arc considered a PegaUnit: testing best practice? (Choose Three)
- A. A test case uses limited assertions.
- B. A test ruleset is placed at the top of an application's ruleset stack.
- C. A test case is not necessary when an error message is the expected result.
- D. A test case focuses on a single area of functionality.
- E. A test case groups relevant asseitions together.
Answer: A,C,D
NEW QUESTION 53
XYZ Corp requires employees to designate alternate operators to perform their work while they are on vacation. Work vacationing operators should be visible to alternate operators.
How do you configure the application to handle this requirement?
- A. Modify the user portal to only display team members for which the operator has been designated an alternate. Clicking on an operator displays that operator's worklist. Assignments are opened accordingly.
- B. Add a ValueList Property to Data Admin-Operator-ID. Alternate operators add vacationing persons to their ValueList. Modify the Assign Worklist report definition to include this ValueList. Modify security accordingly to allow access.
- C. Develop an agent that transfers worklist assignments from the operator going on vacation, when that vacation starts, to the alternate operator. When vacation ends, transfer uncompleted assignments back.
- D. Define a custom Access When rule named pxAssignedToMeOr Alternate. Modify the pyUserWorkList Report Definition using this rule to display every Assign-Worklist assignment within the WorkGroup.
Answer: A
NEW QUESTION 54
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