Practice Test for CRT-211 Certification Real 2024 Mock Exam
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Salesforce CRT-211 certification exam is a comprehensive test that covers a wide range of topics related to advanced Salesforce administration. CRT-211 exam consists of 60 multiple-choice questions that must be completed within a time limit of 105 minutes. CRT-211 exam is designed to test the candidate's knowledge and understanding of advanced administration concepts such as data management, security and access, customization of applications, and automation of business processes. Passing the CRT-211 exam is a significant achievement and is recognized by top employers in the industry.
Salesforce CRT-211 exam is intended for experienced Salesforce administrators who are looking to take their skills to the next level. CRT-211 exam covers a range of topics, including data management, automation, security, and analytics. CRT-211 exam is designed to test the candidate's ability to configure and manage complex Salesforce environments, as well as their ability to troubleshoot issues and provide solutions.
NEW QUESTION # 125
U.C wants to archive cases that have been closed for two or more years. the cases need to be revoved from salesforce and be available to be loaded into loaded into the company's data warehouse.
how can the administrator automate this process? choose 2
- A. use the apex dataloader
- B. enable the case archied feature.
- C. use an Appexchange product
- D. schedule the data export service.
Answer: A,C
NEW QUESTION # 126
An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.
Once the junction object is created, what are the next two steps the administrator should take?
Choose 2 answers
- A. Create a master-detail relationship field on the Account object to the junction object.
- B. Make a master-detail relationship field on the junction object to the Region object.
- C. Build a master-detail relationship field on the Region object to the junction object.
- D. Configure a master-detail relationship field on the junction object to the Account object.
Answer: B,D
NEW QUESTION # 127
How to write validation rule where the condition is Amount is greater than or equal 500 and custom field should not be blank. Choose 3
- A. Amount >= 500 && ISBLANK(Child__c)
- B. Amount >= 500 && (child__c = '')
- C. Amount >= 500 && ISPICKVAL(Child__c) = ''
- D. Amount >= 500 && TEXT (Child__c) = ''
Answer: A,B,D
NEW QUESTION # 128
Ursa Major Solar is using Experience Cloud for its customer community and wants to implement chatbots on its site that answer basic and also transfer customers to the right agents by topic and availability when more help is needed.
Which two features should the administrator configure to meet this request?
Choose 2 answers
- A. Contact Bequest Flow
- B. Skills-Based Routing
- C. Omni-Channel
- D. Web-to-Case Form
Answer: B,C
NEW QUESTION # 129
An administrator would like to know which delegated administrators are actively customizing their organization. Where can the administrator find this information?
- A. Delegated administrator log
- B. Login history
- C. Debug log
- D. Setup audit trail
Answer: D
NEW QUESTION # 130
A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.
What steps should the administrator perform to stop the fault messages from going to the consultant?
- A. Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.
- B. Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.
- C. Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.
- D. Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.
Answer: A
NEW QUESTION # 131
When should an administrator consider when using Person Accounts'
- A. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.
- B. In a business model that needs a separate Contact and Account to be included on all Case records submitted.
- C. In a B2B business model and is selling to the primary contact at a business organization.
- D. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.
Answer: A
Explanation:
An administrator should consider using Person Accounts when they have a B2C business model and the consumer is the intended recipient of sales and marketing attention. Person Accounts allow administrators to store information about individual consumers without requiring a separate account record for each contact. Reference: https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5
NEW QUESTION # 132
DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts.
What should the administrator consider when setting up Collaborative Forecasts?
- A. A forecast can be either revenue-based or quantity-based.
- B. A single org can have up to six different types of forecasts.
- C. The default forecast categories cannot be customized.
- D. Opportunity Split data cannot be viewed in a forecast.
Answer: A
NEW QUESTION # 133
Which two should an administrator consider when setting up Salesforce CRM Content ? Choose 2 answers.
- A. The library type determines the size of files that can be contributed to content.
- B. A validation rule can ensure a description is required for all contributed content.
- C. An approval process can ensure that all product-related content is reviewed.
- D. The content type determines which fields appear on the Content Detail page layout.
Answer: B,D
NEW QUESTION # 134
At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.
What is causing this issue?
- A. The users are logged Into an Insecure network.
- B. The users' profile is missing the Export Reports permission.
- C. Users need to update their browser to the latest version.
- D. Exporting Is configured to require a high assurance session.
Answer: D
NEW QUESTION # 135
Which deployment tool can be used to deploy metadata from a Developer Edition organization to another organization? Choose 2 answers
- A. Data Loader
- B. Change sets
- C. Force.com IDE
- D. Force.com Migration Tool
Answer: C,D
NEW QUESTION # 136
Your support process is NOT based on individual service contracts. Which steps should you perform when setting up entitlements?
- A. Customize entitlements fields and the entitlements page layout
- B. Set up service contracts
- C. Set up contract line items
- D. Set up both service contracts and contract line items
Answer: A
NEW QUESTION # 137
AW Computing uses a custom Invoice object to track invoices related to accounts. The administrator wants to use roll-up summary fields to view high-level information at a glance on the account record.
Which two considerations should an administrator remember about roll-up summary fields?
Choose 2 answers
- A. Roll-up summary fields are created on the master side of a master-detail relationship.
- B. Rollup fields are calculated prior to save.
- C. Roll-up types include COUNT, SUM, and AVG.
- D. Roll-up summary fields prevent the conversion of a master-detail relationship to a lookup.
Answer: A,C
Explanation:
Two considerations that the administrator should remember about roll-up summary fields are:
Roll-up types include COUNT, SUM, and AVG. A roll-up type is a function that determines how the data from the child records is aggregated and displayed on the parent record. The available roll-up types are COUNT, which counts the number of child records; SUM, which adds up the values of a numeric field on the child records; AVG, which calculates the average value of a numeric field on the child records; MIN, which displays the lowest value of a field on the child records; and MAX, which displays the highest value of a field on the child records.
Roll-up summary fields are created on the master side of a master-detail relationship. A master-detail relationship is a type of relationship that links two objects together such that the master object controls certain behaviors of the detail object, such as security and deletion. A roll-up summary field is a type of field that displays a value that is calculated from child records related to a parent record. Roll-up summary fields can only be created on the master object of a master-detail relationship or on a lookup relationship if it is set as required.
The other two options are incorrect because:
Roll-up summary fields do not prevent the conversion of a master-detail relationship to a lookup. They only prevent it if they reference a formula field that includes another relationship.
Rollup fields are not calculated prior to save. They are calculated after save and may take some time to update.
NEW QUESTION # 138
Universal Containers uses a Private Sharing model for Account. User A is on-boarded to User B's team and given the same profile and Role Both users own 20 Accounts but user User B is a able to see 40 Accounts whereas User A can only see the 20 that the own.
What are the possible reasons for this?
- A. User B had the records shared with them through a Permission Set.
- B. User B is a member of a Queue that gained access to the records through a Sharing Rule
- C. User B is a member of a Group that gained access to the records through a Sharing Rule.
- D. User B had the records manually shared with them.
Answer: A
NEW QUESTION # 139
What should an administrator consider when setting up Salesforce CRM Content? Choose 2 answers
- A. An approval process can ensure that all product related content is reviewed
- B. The library type permission determines the size of file that can be contributed to content
- C. A validation rule can ensure a description is required for all contributed content
- D. The content type determines which fields appear on the Content Detail page layout
Answer: C,D
NEW QUESTION # 140
Universal Containers has a Private sharing model for Accounts and Opportunities. A new team is being created from within the sales team that will be assigned all renewal opportunities. These users will need to see all closed won opportunities while keeping the account private.
How should the administrator meet this requirement?
- A. Create a public group for the renewals team and create a criteria based sharing rule on Opportunities.
- B. Create a new profile for the renewals team with View All permission enabled on Accounts and Opportunities.
- C. Update the organization-wide default on Opportunities to Public Read Only and add them to the opportunities team.
- D. Create a permission set with View All enabled on Accounts and assign it to the new users.
Answer: A
Explanation:
A public group is a grouping of users, roles, roles and subordinates, or other groups that can be used to share access to records or folders. A sharing rule is a rule that grants additional access to records based on certain criteria or ownership. In this case, the administrator should create a public group for the renewals team and create a criteria based sharing rule on opportunities that grants read-only access to the group for all closed won opportunities. This way, the renewals team can see all the opportunities that are eligible for renewal while keeping the account private. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.sharing_rules.htm&type=5
NEW QUESTION # 141
Product is payed for once, but receive product in increments (1)
- A. create revenue schedules
- B. create quantity schedules
- C. set up default revenue schedules
- D. set up default quantity schedules
Answer: B
NEW QUESTION # 142
An administrator notes that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the Salesforce merge feature, what steps should be taken to merge these accounts?
- A. Merge the duplicate accounts, and then merge the duplicate contacts
- B. Merge the duplicate contacts, and then merge the duplicate accounts
- C. Merge the duplicate accounts, and check the box that optionally merges the duplicate contacts
- D. Merge the duplicate accounts, and the duplicate contacts will be merged automatically
Answer: A
NEW QUESTION # 143
An admin create a custom field on the sandbox, How can an admin deploy it to Production including the settings of the field level Security.
- A. Not possible using Changeset
- B. Check the checkbox saying Profile Settings For Included Components
- C. Click on Add Dependency button
- D. Check the checkbox to include field level security settings
Answer: B
NEW QUESTION # 144
What are the three types of visibility with Data Categories?
- A. Internal
- B. Custom
- C. All Categories
- D. None
- E. External
Answer: B,C,D
NEW QUESTION # 145
Which of the following features is NOT unique to Salesforce Knowledge? * (1 Point)
- A. Article Types
- B. Categories
- C. Custom Page Layouts
- D. Synonym Search
Answer: C
NEW QUESTION # 146
A user reports that a field can no longer be seen in a given page layout. What can a system administrator use in order to troubleshoot this? * (1 Point)
- A. Use Field History Tracking
- B. View the Setup Audit Trail
- C. View the system log
- D. Perform a Field Audit
Answer: B
NEW QUESTION # 147
Ursa Major Solar (UMS) wants to improve Its customers' ability to search for knowledge articles. UMS has already created categories for articles.
Which two additional chances should be made to improve search capabilities?
Choose 2 answers
- A. Promote specific search terms for specific articles.
- B. Configure Einstein Search for specific search terms.
- C. Create synonyms for specific search terms.
- D. Configure Global Search for specific search terms.
Answer: A,C
NEW QUESTION # 148
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Earning the Salesforce CRT-211 Certification can be beneficial for professionals looking to advance their careers in the Salesforce industry. Certified individuals will have a deep understanding of advanced administration concepts and will be able to apply them in real-world scenarios. Additionally, this certification can increase the job opportunities and earning potential of certified individuals.
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