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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
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Skills measured
- Manage schedules (35-40%)
- Manage contacts and groups (10-15%)
- Manage messages (35-40%)
- Manage the Outlook environment for productivity (20-25%)
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Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Contacts and Tasks | - Track task progress and updates - Create and assign tasks - Create and manage contacts |
| Topic 2: Manage Schedules | - Schedule meetings and invites - Configure reminders and recurrence - Create and manage calendar appointments |
| Topic 3: Manage Messages | - Use search and categorize emails - Organize and manage messages - Compose and send email messages - Apply rules and filters |
| Topic 4: Manage Outlook Data and Settings | - Configure data files and archiving - Manage folders and mailbox structure - Use backup and export features |
| Topic 5: Manage Outlook Environment | - Customize Outlook settings and options - Configure mail accounts and profiles - Navigate Outlook interface efficiently |
