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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. Which of the following software products is NOT a part of Smarter Commerce 'Buy' offerings?

A) Sterling Transportation Management
B) Sterling Order Management
C) ILOG Logistics Optimization
D) Sterling Supply Chain Visibility

2. Which of the following increases the complexity of trying to provide a seamless customer experience?

A) Many customers use a variety of touch points in the purchasing process.
B) All of the above.
C) A large and increasing number of customer segments with varying expectations.
D) Many business functions required for effective commerce are executed outside the enterprise.

3. How does global inventory visibility allow you to 'save the sale' in the event of a stock- out?

A) Optimizing the supply chain to minimize stock-outs.
B) All of the above.
C) Triggering store to store transfers.
D) Up-selling to a higher value product.

4. Which of the following complete the sentence; Smarter Commerce Offerings

A) must be deployed in conjunction with each other for maximum benefit
B) must be deployed in a prescribed order, based on technical requirements
C) may not be deployed in conjunction with existing ERP systems
D) can be deployed together, or independently, based on business need

5. Online ad optimization, i.e. AdTarget, would be an example of which capability within the cross-channel, interactive marketing engine?

A) Decisioning
B) Execution
C) Integrated Operations
D) Awareness

Solutions: