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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Commerce Management | > 12% | - Search and navigation features - Navigation and roles in BackOffice - Personalization and user settings |
| Order Management | 8% - 12% | - Order fulfillment and status - Create and modify orders - Customer support cockpit |
| Business Analyst Principles | < 8% | - Project team collaboration - Basic business analysis concepts |
| Additional Know-How | > 12% | - Project delivery basics - Basic administration tasks - System overview and architecture |
| Product Content Management | > 12% | - Product catalog structure - Manage variants and classifications - Create, edit, and categorize products |
| Web Content Management | > 12% | - Create and manage CMS content - Preview and publish content - Pages, slots, and components |
| Integrations | 8% - 12% | - C4HANA solution landscape - Data exchange overview - Integration with SAP and third-party systems |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. For which use case is a product variant appropriate?
A) The customer selects the fabric of a product being added to the cart
B) The customer selects each component of a bundle from a list of available products
C) The product manager defines a localized variation of a product for each country-specific Web site
D) The product manager defines new product attributes based on the product's location in the category hierarchy
2. What can you do with the Preview Mode in SmartEdit? (2)
A) Navigate to the page to be personalized
B) Display the staged version content catalog in different languages, dates and times
C) Synchronize the catalog with the online version
D) Edit some basic properties of a page if you have special permissions
3. In which user interface do you create a new variant of an existing base product? (2)
A) BackOffice Administration Cockpit
B) BackOffice Product Cockpit
C) hybris Administration Console
D) SmartEdit
4. You have been asked to import some data using ImpEx scripts that create user interface components on a storefront.
What tool would you use to execute the ImpEx scripts?
A) Order Fulfillment Cockpit
B) hybris Administration Console
C) Product Cockpit
D) SmartEdit
5. What does the order fulfillment process do? (2)
A) Manages and controls an order through all stages in the system once it has been placed
B) Loads XML format definitions based on standard Business Process Model and Notation (BPMN)
C) Creates a support ticket on behalf of a customer
D) Preprocesses orders and splits them into consignments if necessary
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B | Question # 3 Answer: A,B | Question # 4 Answer: B | Question # 5 Answer: A,D |



